Privacy Policy

We understand that your privacy is important to you and we respect that. We ensure you that Hira Panna Jewellers maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.

We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback, contests, newsletters and placing an order. At any point in time, you can unsubscribe to our newsletters or any other information which you may receive from Hira Panna Jewellers.

Also, for enhanced security, Hira Panna Jewellers does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank's servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).

The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the
customers.

Terms and Conditions

This website is owned and operated by Hira Panna Jewellers having its registered office at 7,8 Hira Place, Opp maurya Lok/Hariniwas Complex, Dak Bunglow Road, Patna- 800001, Bihar, India. In using the services provided by our website www.hirapannajewellers.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Hira Panna Jewellers reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Hira Panna Jewellers. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Hira Panna Jewellers is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to web.hirapanna@gmail.com or call us on +91
96932 44105.

PAN Card T&C

For purchase above Rs. 2 lakhs, PAN card Number must be provided upon placing the order in the manner specified by Hira Panna Jewellers. Failure to provide the same shall result in cancellation
of the order.

For all domestic shipments, if the order value exceeds Rs 2 lakhs, the customer will need to enter the PAN card number and click on verify Pan card. Only upon PAN card verification the order will proceed ahead to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed ahead with
the order.

Eligibility Criteria

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act,
1872 are not eligible to use this website.

Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct
sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states
under such circumstances we retain the right to accept or reject the order.

 

Disclaimer

All products and the information displayed on www.hirapannajewellers.com constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and
conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of
product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance
would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of Hira Panna Jewellers prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.